Serve as the primary point of contact for customer communication and escalations.
Coordinate customer interactions and internal team collaboration.
Manage the transition from deployment to steady state for new customers.
Drive customer engagement, adoption, and retention.
Work with Sales to identify growth opportunities.
Collaborate with Executive Leadership on major accounts.
Lead quarterly customer discussions and ensure satisfaction. […]
Bachelor's degree in any related course
With 7 years of experience in client services
With 7 years of experience in cybersecurity
With 7 years of experience...