Assist walk in customer
Manage queue at the branch
Assists client with inquires relating service
Record and monitor all service inquiries receive from our branch
Promote company service offer including attachment ( ram, OW parts, hard drive and adapter ) […]
Close and achieve a monthly target given by the top management
Ensure to gather all customer information correctly
Coordinate with respective department if needed to solve issue and concern of the customer
Solve customer complaints, following up/touch base with current/previous customer by doing follow up calls
Ensure 100% updated your internal...