As a Tier 1 Support Agent, you will be the first point of contact for our customers. You will be responsible for assisting customers with general inquiries, troubleshooting basic issues, and providing product and service-related information. This is a customer-centric role that requires excellent communication skills, problem-solving abilities, and a passion for delivering outstanding service. You will work closely with other teams to ensure that customer issues are resolved efficiently and escalated when necessary. […]
Respond promptly to customer inquiries via phone, email, or chat, providing...