Trinity Workforce is hiring a Full time Quality Assurance Analyst role in Cebu City, Central Visayas. Apply now to be part of our team. […]
· Audit the number of cases / calls as mandated by the client and track performance. […]
· Bring in necessary changes to the process and constant updating of core process. […]
· Collaborate with supervisors to share quality performance issues and provide regular reports on overall performance and trends. Identify and support other opportunities for quality improvement across the team. Develop materials and process documentation to support...