Trinity Workforce is hiring a Full time Team Leader role in Cebu City, Central Visayas. Apply now to be part of our team. […]
· Responsible for coaching, shadowing and supporting their agents directly. effective use of key dashboards and call activity reporting to ensure excellent performance rigor.
· Identify and grow talent, lead, motivate and coach direct reports in order to establish and develop an effective team; identify outliers and manage the team’s performance to continuous KPI achievement
· Managing day-to-day operations – ensure consistent quality and productivity...