As an Operations Support Technical Leader, you will play a pivotal role in ensuring the smooth and efficient operation of our support engagements. […]
Tasks Provide technical guidance and mentorship to the operations support team, ensuring they have the necessary knowledge and skills to effectively support our operations. […]
Conduct technical readiness assessments to ensure that IT services are fully prepared for live operation. […]
Lead incident technical discussions, coordinating with relevant teams to identify root causes, implement solutions, and minimize downtime.
Closely coordinate with...