The Collections Manager plays a critical role in driving recovery performance through real-time monitoring, strategic decision-making, and efficient execution of corrective actions. This role leads the Collections Team with a risk-segmented approach to maximize recovery rates while ensuring compliance and maintaining a customer-centric experience. Strong expertise in collection-related risk assessment, operational efficiency, and dynamic, risk-based strategies is essential for success in this position. […]
Align collection efforts with risk levels instead of rigid schedules to maximize efficiency...