As a Customer Service Representative for an Online Video Sharing Account , you will be responsible for providing world-class customer support to users of a leading video-sharing platform. You will assist users via chat, email, or phone, helping with account concerns, content issues, policy clarifications, and general inquiries while maintaining a professional and empathetic tone.
Key Responsibilities:
Handle inbound customer queries and concerns related to video sharing, account access, and content moderation.
Provide accurate, timely, and empathetic responses via email, chat, or calls.
Guide users...