The Elite Client Servicing Officer is primarily responsible in providing premier Cash Management and Trade after sales servicing / active contact management for high value corporate customers to strengthen customer relationship; to deepen trust and loyalty; and to get valuable insights for business growth.
Duties And Responsibilities
Proactively monitors and handholds customer transactions until completion
Manages customer inquiries, requests and complaints accurately and efficiently within prescribed TAT which includes coordination with different units to resolve escalated concerns.
Handles maintenance...