The Help Desk Support role will be responsible for handling inquiries, troubleshooting issues, and proposing system
improvements from customers and all employees who utilize our core and business systems. We are seeking individuals
who can contribute to improved system user satisfaction and ensure stable system operation. […]
- System User Support (Tier 1 Support)
- System Failure Analysis and Initial Response […]
- FAQ and User Guide Creation/Improvement
- System Functionality and UX Improvement Proposals […]
- 1+ year of experience in IT help desk or system operations.
- Basic IT knowledge (Web...