We are hiring CSR (Customer Service Representatives) to serve as the first point of contact for customers, providing product and service information, resolving concerns with accuracy and efficiency, and ensuring overall customer satisfaction. This is a voice and non-voice, back-office role ideal for detail-oriented individuals with basic computer skills. […]
- Resolve customer complaints, issues, and concerns with a focus on customer satisfaction.
- Document customer interactions and maintain records of transactions. […]
- Maintain a positive, empathetic, and professional attitude toward customers...