We are seeking a motivated and customer-focused Japanese Bilingual Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional support to Japanese-speaking clients, ensuring a seamless and positive customer experience.
Key Responsibilities:
Provide high-quality customer support via phone, email, and chat in both Japanese and English.
Address customer inquiries, concerns, and product-related questions in a professional and courteous manner.
Resolve customer issues efficiently and ensure customer satisfaction.
Follow scripts and guidelines while...