Performance Monitoring: Establish and track key performance indicators (KPIs) related to operational efficiency, customer satisfaction, and staff performance, and use data-driven insights to identify and implement improvements. […]
Staff Training & Empowerment: Design and implement comprehensive training programs for all levels of staff. Empower employees through clear standards, guidelines, and accountability measures to deliver outstanding service. […]
Prioritize Customer Happiness: Possess a deep commitment to making every customer interaction exceptional. The candidate must believe that operational...