The Help Desk Support role will be responsible for handling inquiries, troubleshooting issues, and proposing system improvements from customers and all employees who utilize our core and business systems. We are seeking individuals who can contribute to improved system user satisfaction and ensure stable system operation. […]
1+ year of experience in IT help desk or system operations.
Basic IT knowledge (Web systems, networks, operating systems, databases, etc.).
Experience using Bug Tracking Systems (BTS) and document management systems.
Japanese language communication skills (customer support...