The IT Operations team comprises Global Service Desk (you!), CorpEng (Corporate Engineering), SolEng (Solutions Engineering), Infrastructure, Collaboration and Enablement and IT Procurement. GSD works closely with each team in providing both operational support and on various projects and is the main source of support for the company. We have a growing team with a global presence. […]
• Provide amazing day to day support across our hardware and software platforms, for incredibly seasoned to novice level users and everything in between.
• Resolve incidents and Service Requests based upon standard...