TASQ is looking for an English-speaking Patient Care Navigator to work on-site in Cebu City. The pre-screening interview will be held over the phone, so please ensure your line is accessible. […]
- Minimum of 1 year of experience in a BPO setting handling inbound/outbound calls […]
- Receive inbound calls from injured workers and/or supervisors, greet callers warmly and professionally to deliver excellent customer service, and quickly route calls requiring triage to the appropriate queue.
- Follow standard operating procedures, protocols, algorithms, and customer directives while gathering relevant...