The Support & Deployment Engineer will undergo intensive on-the-job training and mentoring to prepare him for the following responsibilities:
Deploy, maintain, and support Azeus software and services, both On Cloud and On Premise
Setup and maintain project hardware and software base on established procedures and specifications […]
Monitor systems using monitoring tools and provide support, recommendation and resolution on issues.
Identify, investigate, troubleshoot, resolve and document client and system issues.
Properly escalate issues to appropriate internal teams (e.g. System Engineers, Developers)
Prioritize...