We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers with inquiries, resolving complaints, processing orders, and providing a positive customer experience.
Provide excellent support via chat, email and social media.
Provide detailed information about products and services.
Process orders, returns, and exchanges accurately and efficiently.
Handle customer complaints professionally and escalate issues as needed.
Collaborate with internal departments to address customer concerns.
Identify customer needs and recommend...