A Sales Account BPO job description generally outlines the duties of a call center agent who is responsible for selling products or services, often to existing or potential customers. This role involves making outbound calls, understanding customer needs, and achieving sales targets.
Key Responsibilities:
Making Outbound Calls: Sales agents will make calls to potential customers to explain product/service benefits.
Building Relationships: Maintaining positive relationships with customers is crucial.
Prospecting and Qualifying: Identifying potential new clients and evaluating prospects.
Sales Process...