Troubleshooting: Conduct deep analysis to diagnose technical issues, review databases, logs, and code, and provide accurate, timely solutions.
Collaboration: Work closely with internal teams to resolve customer issues and deliver seamless support. […]
Service Configuration, UAT and QA: Configure services for deployments, complete User Acceptance Testing and perform quality assurance testing on mobile and browser apps. […]
Strong written and verbal communication skills, with the ability to explain technical concepts clearly. […]
Career Growth: Unlock numerous pathways for advancement, including...