The IT Technical Support Specialist provides first-line technical support to end-users within the organization. This role is responsible for resolving a wide range of IT issues, including hardware and software troubleshooting, network connectivity problems, and user account management. […]
* Respond to user inquiries and resolve technical issues via phone, email, and in-person.
* Troubleshoot and resolve hardware and software problems, including computer, printer, and peripheral issues.
* Diagnose and resolve network connectivity problems, including internet access, VPN connections, and Wi-Fi issues...