Position: Japanese Helpdesk Support (Online Shopping Helpdesk) […]
Can speak, read and write Japanese level (around N3, N2, N1 but JLPT not required) […]
Candidate who is willing to extend great customer service to Japanese customers
Candidates who are willing to do voice account since majority of the inquiries are calls (80% calls, 20% email and chat) […]
Answer delivery inquiries via calls, emails, and chats about packages […]
Update Japanese customer about their package location and status […]
Answer inquiries about shipping rates, rates per size, and per location […]
Provide a return status...