Handling inbound customer inquiries and requests via phone, email, and chat channels
Troubleshooting and resolving a variety of customer issues in a professional and timely manner
Providing accurate information about our products and services
Maintaining detailed records of customer interactions and following up as needed […]
Continuously improving your skills and knowledge to deliver outstanding customer service […]
Excellent communication and interpersonal skills, with the ability to interact with customers in a polite and empathetic manner
Strong problem-solving and critical thinking abilities...