As the Social Media Operations Manager will play a pivotal role in managing social media activities while delivering actionable insights to improve efficiency and enhance customer experience. This role combines incident management, operational oversight, and data analysis to ensure the smooth handling of social media operations and the delivery of exceptional customer care. […]
Monitor social media platforms around the clock using advanced social listening tools to detect and address emerging issues, customer sentiments, and trends. […]
Publish advisories, updates, and communications on social...