We are looking for a Customer Support Representative to manage customer queries and complaints. The candidate will also be asked to answer initial and after sales inquiries, modifications, and escalate complaints across a number of communication channels and technical questions revolving around the products and software. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Duties and responsibilities generally include answering chat, calls, emails and responding to customer questions and complaints. […]
Update internal...