Manage end-to-end projects/products/new features from the planning process, creating Business Requirement Documents (BRD), collaborating with the UX team to create user journeys, prioritizing backlogs with the product tech team, UAT and PTR testing, to go-live and production
Conduct market analysis, benchmarking, competitor analysis, and internal analysis (customer, product, process) to improve products and business
Manage the supply and demand side of digital products in collaboration with the operations team
Create SOPs, sales/pitch decks, training decks, and product-related materials/documentation
Make...