As a Customer Service Associate for our Video On-Demand Streaming Services account in Taguig, you'll handle billing issues, bundle activations, cancellations, unexpected charges, and package switches to enhance the customer experience. […]
Supports across live chat, email, phone, social media, and App reviews […]
Delivers exceptional Customer Service, to achieve required customer satisfaction targets […]
Maintains up to date knowledge of products and updates to the product […]
Ensures that any or all relevant customer information, and detail of query, is recorded accurately and timely in the CRM
Takes...