Whats the day-to-day vibe like in this role?
As a Customer Service Associate for our Global Hotels and Resorts Program in Ilocos, you'll manage reservations, cancellations, and modifications, assist with Hilton Honors inquiries, and handle stay complaints and compensation requests to ensure a seamless guest experience.
What youll bring to the table:
Provide clear and professional answers to various questions regarding Travel inquiries;
Meet all productivity and quality requirements and guidelines;
Model and work by the company's core values; and
Achieve and maintain required metrics and goals.