We are seeking a motivated and experienced Service Desk to join our dynamic team at INFOSYS BPM LIMITED Philippine Branch. This is a full-time position based in Taguig City, Metro Manila. As a Service Desk Analyst, you will play a vital role in providing efficient and effective IT support to our customers, ensuring their technology needs are met and resolved in a timely manner. […]
Respond to and resolve incoming IT support requests from end-users via phone, email, or ticketing system […]
Provide first-line support and escalate complex issues to the appropriate technical teams […]
Identify and...