As a Customer Service Associate for our Wireless & Mobile Communications account in Taguig, you'll manage bill disputes, payment arrangements, promotions, account suspensions, restorations, and network issue resolutions.
What youll bring to the table:
Handle customer requests professionally and sympathetically
Exceed client and company performance expectations
Maintain customer account information and records
Participate actively on a team working together to solve customer issues
Interact with client departments when escalations are required
Ability to handle stress, show empathy and not take...