The Key Accounts Manager is responsible for overseeing the daily operations of hotel facilities, ensuring high standards in both soft and hard services. This includes managing guest relations, housekeeping, front office operations, and facilities maintenance. The role ensures service excellence, operational efficiency, budget control, and client satisfaction under the terms of contractual agreements. […]
Oversee and ensure smooth daily hotel operations (front office, guest relations, housekeeping, maintenance).
Manage hard services: HVAC, plumbing, electrical systems, and general maintenance. […]
Monitor...