Troubleshoot and resolve technical issues related to hardware, software, and/or network connectivity.
Issue Resolution: Document and track user issues using the ticketing system. […]
Equipment Management: Maintain and troubleshoot IT equipment such as projectors, printers, and PCs. […]
PC Deployment: Assist with the deployment of new PCs to users. […]
Network Maintenance: Monitor and maintain the network connection to ensure consistent connectivity.
Assist with basic network troubleshooting and escalate complex issues as needed.
System Monitoring: Monitor corporate applications and servers, reporting...