Resolutions Jobs in Lapu-Lapu City

Smartsourcing - Cebu City, Cebu

efficiently, escalating when necessary and aiming for first contact resolution Maintain up-to-date knowledge of our vehicles, locations, products, and promotions Assist other business areas such as depots

from: workable.com - More than 30 days ago

Meta East Jobs - Cebu City, Cebu

Job Responsibilities: ● Follow standard operations and procedures. ● Recognize and escalate priority problems in accordance with Client standards. ● Ensure one call resolution prioritizing customer

from: jobslin.com - More than 30 days ago

TDCX - Cebu, Philippines

and activities. Servicing our customers on various issues through 3 modes of communication such as emails, phone calls, and live chat Meet customer satisfaction, efficiency metrics, and issue resolution targets

from: bossjob.ph - More than 30 days ago

AmeeraTel Inc. - Cebu City, Cebu

that prioritizes client satisfaction and employee growth. •Develop and maintain team schedules to ensure optimal coverage and service continuity. Service Delivery: • Ensure timely resolution of end-user support

from: jobslin.com - More than 30 days ago

Staff4Me - Lahug, Central Visayas (Region VII)

. Lead and conduct regular team meetings to update staff on policies, procedures, and new technologies. Provide escalation support for complex technical issues and assist with problem resolution. Develop

from: workable.com - More than 30 days ago

BPOJobOpenings - Cebu, Cebu

performance targets, including call handling time, quality scores, and customer satisfaction. Collaborate with other team members and departments to ensure efficient resolution of customer concerns. Attend 19000

from: jobslin.com - More than 30 days ago

Stark Asia Solutions Inc. - Cebu, Philippines

on fraud verification and collections support Conduct account verification, flag suspicious activity, and assist in fraud resolution Manage delinquent accounts and provide payment solutions or arrangements

from: bossjob.ph - More than 30 days ago

Wipro Philippines Inc. - Cebu, Philippines

has made a mistake or an error or get the same done through his supervisor Ensure accurate documentation of customer profiles/reservations Handle customer complaints and provide first time resolution Keep

from: bossjob.ph - More than 30 days ago

EastWest Bank - Cebu, Philippines

supports the resolution of delinquent accounts and contributes to the achievement of collection targets. Going Further For You. Whether you're just starting out or already a seasoned professional, EastWest

from: manatal.com - More than 30 days ago

Arch Global Services (Philippines) Inc. - Cebu

accurately, as per specifications. Interact with team and customers as required to complete deliverables. Communicate issues or queries on a timely basis to ensure quick resolution. Assist with troubleshooting

from: bossjob.ph - More than 30 days ago