Jobs in Cebu City

TASQ Staffing Solutions - Cebu City, Cebu, Philippines

Performance Management & Monitoring: Track and manage KPIs, performance metrics, and productivity standards; analyze team and individual performance to identify trends and areas for improvement; and implement...

from: manatal.com - 11 days ago

TASQ Staffing Solutions - Cebu City, Cebu, Philippines

Data Analysis & Reporting: Analyze interaction data to identify trends, performance gaps, and areas needing improvement. Compile and monitor performance metrics and prepare detailed reports for management...

from: manatal.com - 11 days ago

TASQ Staffing Solutions - Cebu City, Cebu, Philippines

Ability to deliver training demos based on provided customer service approaches; having the skill to create training demos for handling time management is a plus Preferred: Retail background, but open...

from: manatal.com - 11 days ago

Officepartners360 - Cebu City, Cebu

-Collaborate with global teams to ensure excellent customer experience -Gather and relay customer feedback to support continuous improvement -Experience with platforms like Zendesk, Intercom, or similar... 928

from: jobslin.com - 11 days ago

TASQ Staffing Solutions - Cebu City, Cebu, Philippines

Training Delivery: Conduct training sessions, workshops, and seminars using diverse instructional methods. Proficiency with tools such as Salesforce, PowerPoint, coaching & mentoring, and Microsoft Office...

from: manatal.com - 11 days ago

TASQ Staffing Solutions - Cebu City, Cebu, Philippines

Agent Performance & Development: Provide feedback, training, and coaching based on call evaluations; identify strengths and areas for improvement; and support agents' career growth. Compliance & Auditing...

from: manatal.com - 11 days ago

Trinity Workforce Inc. on behalf of Wipro - Cebu City, Central Visayas

-At least 2+ years exp as QA Analyst in a BPO setup (preferably in retail domain) Job summary:

from: jora.com - 11 days ago

Trinity Workforce - Cebu City, Cebu

- To be customer service oriented and to ensure customer satisfaction - Continuous pro-active effort towards improving customer satisfaction and our Amendable to any given schedule -State of the art facilities... 19000

from: jobslin.com - 11 days ago

TASQ Staffing Solutions - Cebu City, Cebu, Philippines

Feedback & Coaching: Offer constructive feedback and coaching during sessions to help trainees enhance their verbal, written, listening, and body language skills. Shift Schedule: 12 PM - 9 PM | Fixed weekends...

from: manatal.com - 11 days ago

TASQ Staffing Solutions - Cebu City, Cebu, Philippines

Real-Time Monitoring: Keep track of call/chat volumes, agent availability, service level compliance, and other KPIs using monitoring tools. Educational Qualification: Undergraduate or College Graduate Position...

from: manatal.com - 11 days ago