Call Quality Account Jobs

Philippines

of internal and externally facing activities including: ● Internal Ticket Pipelines ● Review Collection Calls ● Reference Outreach Calls ● External Support Tickets ● Paid Account Support Teammates' support

from: jobleads.co.ph - 7 days ago

Neksjob - cebu, Cebu

requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. Qualifications: - (at least HS Grad (old 15000

from: jobslin.com - More than 30 days ago

Manila, Metro Manila, Philippines

of customer’s concerns Assist in troubleshooting network performance-related issues and recommend corrective procedures to resolve Quality of Service / Network/Call Quality-related issues Conduct follow up calls

from: jobleads.co.ph - 8 days ago

Quezon City, Metro Manila, Philippines

. Inform Account Manager, and Senior Vice-President of Operations when the system needed (system error/downtime) to handle calls are not working effectively ? as needed. Submit weekly and monthly ops review

from: jobleads.co.ph - 10 days ago

Neksjob - cebu, Cebu

. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. Qualifications: - (at least HS Grad (old curriculum) / SHS Grad 25000

from: jobslin.com - More than 30 days ago

Muntinlupa, Metro Manila, Philippines

, and/or product marketing; Comply with over-all call quality standards; Adhere to Schedule and Time on System, follow Company Rules and Policies, especially on Time and Attendance Competitive salary and top

from: jobleads.co.ph - 10 days ago

Cebu City, Central Visayas, Philippines

professional techniques to generate additional revenue via retail, credit, and/or product marketing; Comply with over-all call quality standards; Adhere to Schedule and Time on System, follow Company Rules

from: jobleads.co.ph - 10 days ago

Ibex Global Solutions Philippines Inc. - Tagbilaran, Bohol

. • Collaborate with other team members and departments to resolve complex customer issues. • Meet or exceed performance metrics, including customer satisfaction, call quality, and productivity targets 19000

from: jobslin.com - More than 30 days ago

Manila, Metro Manila, Philippines

on assignment Conduct follow-up on incomplete and pending items, working closely with Account Managers, Quality Assurance, Support Staff and Management to ensure deadlines are met. Manage and review returned

from: jobleads.co.ph - 14 days ago

Pampanga, Philippines

applicable to account, workgroup and department. Utilize common process methodology for process improvement. Develop and maintain quality reports at agent, team, and call center level. Tracking trends

from: jobleads.co.ph - More than 30 days ago