Collections Senior Team Lead for BPO Banking and Finance | EXL Alabang  

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Description

Manage a team of Collections representative and SMEs and be directly responsible for team performance. Lead, motivate and mentor the team and flawlessly execute action plans to ensure the highest level of performance delivery with standard quality is met […]
Effective skip tracing- Conduct thorough research using various public and private dtasbases and update accurate information
Conduct one-on-one reviews/coaching, feedback, and counseling with the executives on techniques and methodologies, communication, and strategies to meet and exceed performance goals […]
Work cross-functionally with other...

15 days ago from: bossjob.ph

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