Chatbot Analyst - Operations Support, SeaBank  

• Company SeaBank Philippines, Inc. (A Rural Bank) - View more jobs
• LocationLaguna

Develop and implement strategies to enhance the chatbot user experience.
Conduct comprehensive quantitative and qualitative analyses of user behavior and experience.
Execute UATs and live testing to identify and eliminate inefficiencies.
Collaborate with stakeholders to understand policy and process dependencies while managing potential risks.
Deliver regular progress reports on a daily, weekly, and monthly basis. […]
Execute the daily tagging process for the chatbot.
Validate the accuracy of daily tagging for the chatbot.
Conduct regular scrubbing of chatbot interactions.
Provide recommendations...

8 days ago from: bossjob.ph