Call Center Representative  

• Company Polaris Careers - View more jobs
• LocationQuezon City, Philippines

A Customer Service Representative (CSR) in a call center is responsible for handling customer inquiries and complaints, providing accurate information, and resolving issues efficiently. They manage inbound and outbound calls, process orders, and ensure customer satisfaction. CSRs also follow established procedures and guidelines while interacting with customers […]
CSRs respond to customer questions regarding products, services, billing, shipping, and other related topics.
Resolving Complaints: They address customer complaints, seek to understand the root cause, and provide appropriate solutions...

5 days ago from: bossjob.ph