BPO WFM Scheduling Analyst
View Job- Company Manpower Core Group Inc. - View more jobs
- Salary21000
- LocationTaguig City, National Capital Region
- Job TypePermanent
Job title: WFM Scheduling Analyst […]
Candidate must have experience working in a BPO setup. […]
Analyzes contact center trends, including call volume, call patterns, staff productivity, attrition rates, and resource allocation. Conducts call pattern forecasting and schedule planning activities to help meet business unit objectives.
May recommend operational improvements. Uses analysis results to forecast call arrival and build staffing and scheduling plans to meet business unit goals and objectives.
Positions on this level are fully proficient in executing established standards. Works independently...
8 days ago from: jobslin.com
View JobRefine your search
- Filter by Job Title
- Business Analyst (72)
- Data Analyst (69)
- Financial Analyst (37)
- It Business Analyst (19)
- Data Engineer (15)
- Filter by Location
- Taguig City (351)
- Makati City (345)
- Quezon City (190)
- Cebu City (168)
- Manila (147)
Related Job Offers
Research Analyst
CBRE Philippines - Makati
Produce short research papers or white papers using trends, publicly available data sets and CBRE acquired data sets. Track and analyse market trends; produce written reports based on developing trends...
Data Analyst
Channel Precision Inc. - Cebu, Philippines
We are looking for Data Analysts for our e-Commerce platform who are adept in MS Excel. If you have advanced knowledge in Excel formulas, lookup functions, and data validation you have an advantage. Audit...
Business Analyst
Snapjob Inc. - Makati, Philippines
Responsible for bridging the gap between business needs and technological solutions within the organization.
Research Analyst
Armed Forces and Police Savings & Loan Association, Inc. - Quezon City
To evaluate corporate goals and objectives in relation with strategic business operations and corporate plan/scorecard and provide appropriate analysis and recommendation in the development and improvement...
Category Analyst
AS White Global
Our client, a trusted leader in the food industry, is home to some of Australias most iconic and loved brands. They are passionate about crafting premium small goods, from deli meats to specialty products...